More than 12 years have experience as an exporter and importer, especially snowboard equipment, we have served customers more than 1000 peoples per year, and we have shipped more than 100 units per week. this is a form of our pride that has been given the trust as the best partner. If you are looking for the best and original snowboard equipment, please directly order online from our website. The process is very simple and easy. Please read below before making an online order. We give short and concise answers so you can easily understand.
|Business Type||Supplier, Trading Company|
|Location||Malaysia , Singapore, Korea & Hongkong|
|Main Products||Snowboard, Snowboard Equipment|
|Total Employees||12 – 25 People|
|Total Annual Revenue||US$5 Million – US$10 Million|
Frequently asked questions by our customers via online.
Can i buy with 1 unit ? There is no minimum order starting in 2017. You can buy with 1 unit.
How do I buy from you ? Please make an online purchase through our website. please select the product you want, fill in the shipping address and make payment online. we will contact you after getting your order.
Are the items you Sell new and have an official guarantee? all the items , we sell are new, and have a good official guarantee from the factory as well as from ourselves as a seller. If you have a damage problem, we will exchange for new accessories. provided that your warranty card is still valid.
Are your goods, products fake? Why is the price cheap?
This is a question that is a little strange to us. If we are able to provide competitive prices why not? We have been in business for more than 5 years in this field, and we understand very well how we can get good prices, by being able to penetrate directly into large warehouses. we have the best chosen people there. and we can count on it to collaborate.
Note : All items are original warranty.
Do you ship to all countries ? We Ship snowboard equipment all over the country. whether you’re in the US or Europe or another country.
How many days is the estimated shipment to my country ? We use sea freight service to all over the world, and this will take no more than 20 -25 days. No more than the duration we set.We Guarantee damage or loss. If you receive a damaged, defective item, we will replace it with a new unit.
Why is the duration of delivery so long ?
Starting this year, we have provided cheaper and more efficient shipping services. beforehand Many of our clients complained about the very expensive IMPORT DUTY TAX , so we made a policy, how should we provide free duty tax worldwide to you. So with the new shipping service we have given you a free duty tax and a cheaper price, the estimate to reach the address no more than 27 days. can you imagine if you are taxed at 12-20% of your total invoice ? we are sure this is very high to be borne if you are an importer who makes repeat orders. Here we have made it easier for you to be able to get a reasonable discount.
Note : We also guarantee damage, loss during the shipping process. so you don’t need to worry.
Do you provide a tracking number ? We will give the Booking number, Veseller / Air Freight number after we ship to your country. Shipping companies directly deliver packages to your home / office address. door to door service. Please login to your account to see Tracking number.
I come from US, EU, ASIA , Do I have to pay taxes ? WE already said NO ( FREE DUTY TAX ) You just pay the shipping cost. and it is very cheap.
Are all items available in your warehouse ? We have a database that connects directly to the first party (large warehouse) when the stock runs out, the products on our website are not available for sale. so when you see the stock on our website is still available, it’s a sign that the item is still there for sale. You don’t need to hesitate to make an online purchase.
What payment do you accept ? We accept payment by credit card , paypal that will be processed by third party paypal.com, you do not need to worry, or doubt the funds will be guaranteed by paypal. and if you are not satisfied with the item sent, you may submit a problem to us. we give a 100% money back guarantee. in this business we provide convenience for online customers.
I want to pay with Bitcoin, do you accept it? NOW we have received a digital currency, if you want to make a payment with Bitcoin or Ethereum , please directly from our website. we have attached the Bitcoin & ETH address there,
I want to Pay with Bank Transfer, do you accept it ? YES, You can do it. just select payment by BANK.
When will the package be shipped after I make a payment ? after we receive confirmation from paypal or credit card, we will ship your package within 2 x 24 hours. and will provide a tracking number on the same day. Please be patient for a while, because we have to arrange / assemble the package first. if you don’t receive news for 2X 24 hours. please email us first, and please don’t be angry, careless, PANIC and worried.
We provide the accessories. The shape of the image is more or less the same as in the picture.
Can i Get Discount Price ?
10% discount and free accessories only apply for order above USD 500 ( LIMITED TIME OFFER ) and are not valid for order under USD 500. Enter the SNOW10 discount promo code when you make an online purchase on our website. Look FORM in the lower right box on the checkout page. This promo applies to international and national customers.
Please Note : Discount Promotion does not apply if your total order is below from USD 500 !
We provide some convenience to make purchases directly from us , Why should you buy from us?
- Free Duty Tax for Worldwide shipping.
- Cheap Shipping cost for Worldwide shipping.
- Free return Policy in case of size, color, or receiving damage Items.
- Get a 10% discount Price and free accessories on purchases above USD 500
- Order Today and Ship Today, we ship your order within 24 hours after payment.
Every day we get lots of questions and don’t serve just one person. We sincerely beg you to be patient waiting for a reply. and this is no more than 2×24 hours.
If the information above is clear you can make purchases online now. and if there are still more questions please ask us below. We will give an answer soon.
Note : To save our time together, please do not ask again the same question, We offer free tax and shipping costs if you are a new customer even if you are from the US, Europe or other countries. The system on the website will count automatically. Please make an online purchase through our website, select the type of gps you like, fill in the shipping address and make payment. we will notify you immediately within 24 hours.
If you have other questions besides the information above, please ask us again through the form below or Live Chat Service
Leave a Message
If you have other questions besides the information above, please ask us again through the form below:
SHOP SNOW GEAR PTE LTD
2188, Jalan 1/21h, Seksyen 4 Wangsa Maju Malaysia 53300
+60 321 730 280
Monday to Friday, 9am-5pm. Saturday 10am – 6pm. Sundays and holidays closed.